Question 1

What is HER KAAM?

Accepted Answer

HER KAAM is Pakistan’s trusted home services marketplace. We connect customers with verified kaamgaars (workers) for plumbing, electrical work, cleaning, repairs, and more — across Lahore.

Question 2

How do I post a job?

Accepted Answer

Sign in, click “Post a Task”, fill in the description, location, photos and budget. Verified kaamgaars get notified within minutes.

Question 3

Are the kaamgaars verified?

Accepted Answer

Yes. Every kaamgaar uploads their CNIC and a profile photo. Our team reviews each application before approval.

Question 4

How does payment work?

Accepted Answer

You pay the kaamgaar directly after the job is completed to your satisfaction. We are working on in-app secure payments — coming soon.

Question 5

What areas do you serve?

Accepted Answer

We currently focus on Lahore. Other Pakistani cities will be added soon.

Question 6

How do I become a kaamgaar?

Accepted Answer

Visit “Become a Kaamgaar”, fill in your details, upload your CNIC and skill, and submit. Our team will verify and activate your account.

Question 7

What if I am not happy with the work?

Accepted Answer

Contact our support team via WhatsApp at 0300-1504208 within 24 hours. We will mediate and find a fair resolution.

Question 8

Is HER KAAM free to use?

Accepted Answer

Yes — posting jobs is completely free for customers. Kaamgaars pay no upfront fees to register.

Question 9

How fast will a kaamgaar arrive?

Accepted Answer

Most jobs are accepted within 15 minutes. Same-day service is available for most categories.

Frequently Asked Questions